FAQ

PRODUCT INFORMATION

Which brands of steroids are best?

There are hundreds of bodybuilders and hundreds of options on the market - some people prefer some brands rather than others, depending on their personal choice.

The saying, “you get what you pay for” is very true. Asian products are cheaper than European products, but European products are of better quality based on opinions from many customers and also professional testing done by laboratories.

What if I am not satisfied with the quality of the products?

We guarantee 100% satisfaction for the brands that we provide, such as Alpha Pharma, Dragon Pharma, Maxtreme, Magnum Pharmaceuticals, and BM Pharmaceuticals. If you are eating and training well and are not satisfied with the results of these products, we will refund you the money that you committed.

Can I contact you regarding product information?

Yes, we are happy to advise you on all related matters. Furthermore, all of the information regarding these products is available freely on the internet. But as a precautionary measure, if you are under the age of 18, unfortunately, the communication stops there.

ORDERING REQUIREMENTS

Do I need a prescription to place an order for your products?

No, not in our online shop. You can buy any of our products without a prescription.

Is there a minimum order?

No, there’s no minimum order amount.

Can I order even though I'm not a professional bodybuilder?

Yes, you can, provided you are 18 years old.

Are there any age restrictions for those under 18?

Yes, you must be at least 18 years of age to complete a purchase.

Is it legal to purchase steroids on the internet?

The laws vary from country to country. In the UK, it is legal to own and take steroids, but you won’t be able to purchase these substances over the counter.

This is why ordering online is the safest and best method available to receive your desired substances without any issues or concerns.

PLACING YOUR ORDER

STEP 1

FIND YOUR IDEAL STEROIDS

What is the quickest way to find the product I need?

First, choose your product CATEGORY:

Secondly, filter our products down to the PRICE, STOCK STATUS, MANUFACTURER, ACTIVE SUBSTANCE, or by PACKAGE (type/size).

Alternatively, you can also view all the products from your preferred MANUFACTURER.

STEP 2

MAKE AN ORDER

I’ve placed an order, but how do I pay?

Once you’ve added your items to your cart, proceeded to Check-Out, and placed your order, which will be executed within a matter of minutes, the payment information will be displayed on-screen or sent to you by email.

Carefully refer to the payment instructions shown upon confirmation of your order.

STEP 3

MAKE YOUR PAYMENT

How do I know when my payment has been completed?

Once payment is completed, we will:

• Notify you when the payment has arrived on our side by email, or alternatively, you can check your payment status on ORDERSTATUS.LIVE
• Prepare and dispatch your package straight away.

STEP 4

PAYMENT CONFIRMATION

How long does it take for my payment to be processed?

When making a payment, please email us and let us know the time you made the payment and the amount transferred so that we can verify that your payment has been received.

Your payment usually arrives in our account within 2-3 days.

In rare cases, it could take up to 4-5 days, depending on whether the payment was made just before a weekend or public holiday.

Payment verification is quick and usually takes place on the same day we receive the funds. We will email the payment confirmation details to you immediately.

CHANGING YOUR ORDER

How do I change my order?

If you haven’t submitted the order yet, to make changes to your order, please log in to your account, and on your existing order, select "Edit Order" from the drop-down list.

If you’ve already submitted the order but you haven’t paid for it yet, simply discard the old order confirmation email and just create a new order.

If you have any further questions regarding this, you can contact our customer service team for help and assistance.

Can I change my order after I’ve paid for it?

Your order can still be changed even after you paid for it, as long as it has not been dispatched yet.

Please submit a support ticket to our customer service staff ASAP (remember to mention the Order ID in your message) so that we can halt your order until you have made the changes you'd like.

DISCOUNTS

Do you have any special offers?

Yes, as a result of massive, ongoing pharmacy sales, our topical preparations offer the highest savings. Visit our Special Offers page for the current products on sale.

I’m a repeat customer; can I get better prices?

For customers who have tried our products and services a few times, we send exclusive rewards via email to our loyal customers. These include a list of special price discounts, coupons to share with your friends, promotions, and any discounts for using new alternative payment options.

Do you have a discount system for larger orders?

To meet the needs of our customers, we've implemented a customizable system of discounts and bonuses based on the order quantity, as follows:

All orders under £50 qualify for a free gift.

Get a 3% discount on any order over £80.

Get a 5% discount on any order over £150.

On all orders above £300, you can save 7% and get free postage.

On all orders over £500, you can save 10% and get free shipping.

On all orders above £1,000, you can save 20% and get free shipping.

PAYMENT INFORMATION

Do you accept credit cards as payment?

Yes, we offer fast, secure, and simple credit card payments from major credit card providers:

Do you accept COD (Cash on Delivery) as payment?

No, unfortunately, we don’t offer this payment offer as it is not discreet enough as an option to protect your privacy. Therefore, we only accept 100% upfront payments.

Do you accept money transfers?

Yes, we do. We advise using WebMoney as it is reputable and, most importantly, a reliable payment solution. Alternatively, we also accept PayPal money transfers.

PROBLEMS WITH YOUR ORDER

I received damaged products:

This is very unlikely since our products are packaged better than any other postal company, or even Amazon!

However, if a product is severely damaged, someone would have had to play basketball with the package for damage like this to happen.

In this rare case, send us a photo of the damaged product and we will send you a new product at our own expense.

Some products are missing in my order:

Either we have not received full payment for your order or an error has occurred on our side while packing the parcel.

Please accept our apologies if this was the case, and contact us and we will immediately send the missing goods, including a small gift as our apology for the inconvenience!